A Checklist for ISO/IEC 20000-1:2011 Certification Audiobook By Musab Qureshi cover art

A Checklist for ISO/IEC 20000-1:2011 Certification

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You are ready for the ISO/IEC 20000-1:2011 audit... All of the documents and records are in place... This book provides a handy checklist against which you can check readiness - before calling the auditor... Hope it benefits your organisation and certification initiative. This handy guide gives you a tried and tested checklist that you can use in order to prepare for the formal audit. It has been developed by Musab Qureshi who is an certified ITIL V3 Expert from the United Kingdom. Musab has been working with the ITIL framework for many years and for organisations at varying levels of maturity.
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