For five weeks after Melissa Barthelemy disappeared, someone used her phone to call her 15-year-old sister Amanda. The calls came from crowded Manhattan sidewalks. They lasted under three minutes. They described what had been done to Melissa. And they were aimed exclusively at the teenager — never the mother. A burner phone Melissa had connected with the day she vanished traveled from Massapequa Park to Midtown Manhattan, matching the route between Rex Heuermann's home and office. Hours later, Melissa's own phone traced that path in reverse.

Melissa was 24. She'd earned her cosmetology license in Buffalo and moved to New York to build something. The salon work was slow. She ended up in a Bronx basement apartment working escort ads on Craigslist. On July 12, 2009, she told a friend she was going to meet a man. Nobody heard from her again. Prosecutors allege Heuermann searched online for images of the victims' families after the killings — their sisters, their children.

The family Heuermann went home to is now caught in the wreckage. Asa Ellerup sat in the back of the courtroom as her ex-husband admitted to eight killings. The woman who once called him her hero walked out into a wrongful death lawsuit filed by the son of victim Valerie Mack, naming both Asa and their daughter Victoria as defendants. The suit alleges the family profited from a documentary and showed disregard for victims. Victoria has publicly stated she believes her father most likely committed the killings. Asa's attorney has called the claims reckless. One family, two completely different reckonings with the same unbearable truth.

Robin Dreeke and Eric Faddis break down what the phone calls reveal about the psychology of control, the legal exposure the family now faces, and how people closest to a serial offender attempt to rebuild after a confession.

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