197 - Scaling Your Business with AI Without Losing the Human Touch
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Artificial intelligence is everywhere in business conversations right now. Billions of dollars are being invested in AI technologies, yet many businesses are discovering an important truth: scaling with AI still requires human leadership, creativity, and judgment.
In this episode, Christine sits down with AI strategist Michelle Runge to discuss how B2B business owners can effectively implement AI while maintaining the human expertise that drives trust, relationships, and results.
Michelle shares practical frameworks, real-world examples, and common mistakes businesses make when implementing AI. She explains how AI should function as a “sous chef” in your business—handling execution and repetitive work while humans remain the strategic architects.
If you want to leverage AI for efficiency without losing the authenticity and trust that your clients expect, this conversation will help you approach AI implementation thoughtfully and strategically.
Listen to this Episode to Discover
Why AI should support human expertise, not replace it
The “AI as a sous chef” framework for business owners
The biggest mistakes companies make when implementing AI
How to avoid scaling broken processes with automation
The importance of documenting workflows before introducing AI
Managing AI risk, security, and platform dependencies
Why businesses must maintain human oversight of AI systems
A practical framework to identify where AI actually adds value
How AI can reduce costs while improving creative execution
Why asking better questions dramatically improves AI results
Today's Guest: Michelle Runge
Michelle Runge empowers B2B service providers and small businesses to implement practical AI solutions that save time, boost revenue, and preserve the human expertise that makes their businesses valuable. As CEO of AI Edge Consulting and author of 'The Human-AI Alliance,' she's trained 500+ professionals with a 96% 'highly valuable' rating through her Human-AI Alliance Business Acceleration™ methodology.
Featured speaker at Singapore Airlines 2025 AI Symposium, US Veterans Administration, Queens Chamber of Commerce (Google AI Training Partnership), AI Insights Summit, and Women Who AI Summit, Michelle transforms AI overwhelm into strategic advantage. Her approach helps business owners identify high-leverage AI opportunities, build custom workflows, and upskill their teams without replacing the relationships and judgment that drive their success.
Resources
Connect with Michelle Runge:
LinkedIn: https://www.linkedin.com/in/michelle-runge
Website: AI Edge Consulting https://aiedgeconsult.com
7 Ways B2B Consultants Can Save 10+ Hours Per Week Using AI Without Losing Their Voice: aiedgeconsult.com/saving10hours
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CLEAR Acceleration Inc.
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