Episodes

  • Colorectal Cancer Screening: What Medical Assistants Need to Know
    Mar 31 2026

    Colorectal cancer screening is one of the most powerful tools in preventing cancer and improving patient outcomes—yet gaps in awareness and follow-through remain. In this episode, we take a closer look at why colorectal cancer continues to be a leading cause of cancer-related deaths in the United States, and how early detection through routine screening can make all the difference.


    Medical assistants play a vital role in this effort. As a consistent point of contact for patients, they are uniquely positioned to influence screening conversations, provide education, and support patients through the screening process—from intake to follow-up care. This episode highlights the critical ways medical assistants help close screening gaps and contribute to better population health outcomes.


    Joining us is Durado Brooks, MD, MPH, associate chief medical officer for screening at Exact Sciences. With decades of experience in cancer prevention and early detection—including more than 20 years leading national screening initiatives at the American Cancer Society—Dr. Brooks shares expert insights on increasing screening rates, addressing disparities, and empowering health care teams to save lives through proactive care.


    Tune in to learn how you, as a medical assistant, can make a meaningful impact in the fight against colorectal cancer.

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    50 mins
  • Phlebotomy in Medical Assisting: Skills, Settings, and Patient Connection
    Feb 10 2026

    In honor of Phlebotomists Recognition Week, this episode highlights the vital role of phlebotomy in accurate diagnosis, patient safety, and quality care—and the critical role medical assistants play in performing this essential skill.

    We’re joined by Peta-Gaye Hall, CCMA, who brings more than 10 years of experience working across multiple specialties, including internal medicine, oncology, and rheumatology, as well as in laboratory settings. Hall shares real-world insight into how phlebotomy looks across different health care environments, offers practical tips for building confidence and technique, and discusses the importance of patient connection—especially when working with anxious or needle-averse patients.

    In recognition of Phlebotomists Recognition Week, the AAMA CEU self-study course “Phlebotomy: Drawing from the Basics” is available at 30% off throughout the month of February for AAMA members (discount automatically applied). Designed specifically for medical assistants, this course reinforces foundational phlebotomy knowledge, sharpens your technique, and allows participants to earn valuable CEUs while supporting professional growth.

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    28 mins
  • Identifying Human Trafficking in Health Care
    Jan 16 2026

    In recognition of Human Trafficking Prevention Month, we’re joined by Ken Henry, CEO of Kentagious Kollective and co-founder and vice chair of the Coming Home Foundation, to discuss the critical role education and awareness play in addressing human trafficking. Henry shares insight from his work in survivor empowerment, coalition-building, and advocacy and explores how medical assistants can help identify warning signs and support trauma-informed, survivor-centered care.

    Preorder the new course today! The AAMA is releasing a new 10 ACG CEU course, "Identifying and Responding to Human Trafficking: The Medical Assistant’s Role." Designed specifically for medical assistants, the course provides role-appropriate, trauma-informed guidance for recognizing warning signs and responding appropriately in health care settings. In recognition of Human Trafficking Prevention Month, the course is available for preorder now at a discounted rate during January for AAMA members.

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    28 mins
  • Cold and Flu Season Forecast 2025–2026: A Medical Assistant Guide
    Dec 31 2025

    In this episode of the AAMA Podcast, Felicia Eldridge, AAMA social media and marketing manager, breaks down the 2025–2026 cold and flu season forecast and what it means for medical assistants on the front lines.

    You’ll hear an overview of public health predictions, key updates on the seasonal flu vaccine, and the symptom patterns medical assistants are likely to encounter as influenza, RSV, and COVID-19 continue to circulate. This episode also highlights the critical role medical assistants play in patient screening, vaccination support, infection control, and clinic workflow during peak respiratory season.

    Whether you’re preparing for increased patient volume or looking for ways to protect your own health and well-being, this episode offers practical insight to help you stay informed, prepared, and confident throughout the season.

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    12 mins
  • Colorectal Cancer Care: A Physician, A Survivor, and the Medical Assistants Who Bring It All Together
    Nov 26 2025

    In this month's episode, we explore the deeply human side of cancer care - from discovery to treatment and every raw moment in between.

    Dr. Joeseph Perez, a family medicine physician in Pen Argly, PA and 2025-2026 AAMA Board of Trustees Physician Liaison, shares his firsthand experiences working with his medical assisting team and the roles they play in supporting their patients through some of the most challenging moments of their lives.

    We're also honored to hear the courageous story of colorectal cancer survivor Esther Hyun, who opens up about navigating the complexities of the health care system, advocating for her own diagnosis and treatment, and the medical assistants, nurses, and physicians who have shaped her journey.

    Together, their stories and perspectives speak to the power of teamwork, compassion, and patient advocacy - and what it truly means to deliver whole-person care.


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    37 mins
  • Insights and discussions for the future of the CMA (AAMA) Credential
    Aug 6 2025

    In this episode, we’re joined by Donald Balasa, CEO and Legal Counsel of the American Association of Medical Assistants (AAMA), and Katie Gottwaldt, Director of Certification, for a deep dive into the evolving landscape of medical assisting.

    Together, they discuss critical workforce trends, the shrinking pipeline of accredited training programs, and how the AAMA is innovating to meet today’s healthcare demands. Learn how the CMA (AAMA) credential stands apart from other certifications—and get an inside look at the proposed CMA (AAMA), I.V. micro-credential, a powerful step toward expanding clinical competencies and elevating the role of medical assistants nationwide.

    Links:

    AAMA Website

    Information on the CMA (AAMA) Credential

    "The Present and Future of the Medical Assisting Profession" - from the July/August issue of Medical Assisting Today

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    16 mins
  • Colorectal Cancer Screening Initiatives, Collaboratives, and Support Groups
    Apr 4 2025

    Celebrating the conclusion of Colorectal Cancer Awareness Month in March, we sit down with John Kennedy, MD, president of the AMGA Foundation and chief medical officer of AMGA, and Trevor Maxwell, founder and CEO of Man Up to Cancer. Dr. Kennedy discusses his work with the NCCRT collaborative and its goal to increase colorectal cancer screening rates, and Maxwell shares his story as both a colorectal cancer patient and founder of a nationwide support group for men undergoing cancer treatment of all types.

    American Medical Group Association (AMGA):
    With more than 400 member health systems and medical groups, AMGA serves as a trusted network and resource for best practices and solutions to create thriving physician enterprises.

    The AMGA Foundation brings together medical groups, integrated health systems, providers, industry partners, and patients to tackle the nation’s most pressing public health challenges.

    Links:
    Website
    AMGA Foundation
    CRC Screening Best Practices Learning Collaborative

    Man Up to Cancer:
    Man Up to Cancer is a non-profit organization dedicated to helping men avoid isolation during their cancer journeys. They offer peer-to-peer support, an annual retreat, a chemo backpack program, and local chapters—all geared toward improving the quality of life of their members and changing the way men go through cancer.

    Links:
    Website
    Man Up to Cancer Podcast
    Chemo Backpack Program

    National Colorectal Cancer Round Table:
    An AAMA partner, the American Cancer Society National Colorectal Cancer Roundtable (ACS NCCRT), established by the ACS and the Centers for Disease Control and Prevention (CDC) in 1997, is a national coalition of invited individuals along with public, private, and voluntary organizations.

    Links:
    Website
    2025 National Colorectal Cancer Awareness Month Webcast

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    35 mins
  • Résumé Tips and Interview Insights with Paula Purdy, CMA (AAMA)
    Dec 31 2024

    In this episode, AAMA social media and marketing manager Felicia Eldridge sits down with Paula Purdy, CMA (AAMA), 2015–2016 AAMA president, current president-elect of the Oregon Society of Medical Assistants, and director of clinic services at MyTeam Medical Staffing.

    With years of leadership experience, Paula shares her expert advice for medical assistants on crafting the perfect résumé and acing interviews. From highlighting clinical skills and certifications to preparing for a successful interview, Paula reveals essential tips for standing out in the competitive health care field. Tune in for valuable insights, whether you're starting your professional journey or looking to make a career change in medical assisting.

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    1 hr and 17 mins