Are you endlessly busy in your salon, working all hours, but still feel like you're just surviving? Many salon owners pour their heart and soul into their business only to find it dictates their life, rather than supporting it.Phil Jackson challenges you to assess if your salon business is genuinely working for you, or if you've simply created a job you happen to own. This episode delivers a crucial framework to evaluate your salon's health and start building a business that serves your lifestyle.━━━━━━━━━━━━━━━━━━━━🎯 THE 5 SIGNS OF A WORKING SALON* **You Get Paid Properly:** Beyond minimum wage or 'what's left'. A deliberate, planned salary reflecting your value and risk.* **It Functions Without You:** Your business doesn't collapse if you take a holiday or a day off. It can operate, serve clients, and make money independently.* **It Grows Predictably:** Growth isn't accidental. You have a defendable plan for turnover, marketing, pricing, and team capacity for Q2 and beyond.* **Your Team Performs Without Micromanagement:** They take initiative, maintain standards when you're not watching, and you're leading, not firefighting every day.* **It Gives You a Life:** Your business supports your desired lifestyle, offering time off, financial security, and the ability to make choices, rather than demanding your every hour.━━━━━━━━━━━━━━━━━━━━📊 RESOURCES:1:1 Coaching: https://buildyoursalon.com━━━━━━━━━━━━━━━━━━━━💬 WORK WITH ME:1:1 Coaching: https://buildyoursalon.com━━━━━━━━━━━━━━━━━━━━🎧 LISTEN:YouTube: https://www.youtube.com/@BuildYourSalonSpotify: https://go.philjackson.me/SpotifyApple Podcasts: https://apple.co/3MZp6jP━━━━━━━━━━━━━━━━━━━━CHAPTERS:0:00 - Is Your Salon Business Truly Working?0:40 - The 5 Things a Working Salon Delivers2:40 - Question 1: Are You Paying Yourself Properly?4:20 - Question 2: Can Your Salon Function Without You?6:20 - Question 3: Do You Have a Predictable Growth Plan?7:50 - Question 4: Does Your Team Perform Independently?9:40 - Question 5: Is Your Business Supporting Your Life?11:20 - What Your Answers Mean for Your Salon12:10 - When Your Business is Surviving, Not Thriving13:00 - Build a Business That Works For You━━━━━━━━━━━━━━━━━━━━#salonsuccess #salonowner #salonbusiness #profitablebusiness #lifestylebusiness━━━━━━━━━━━━━━━━━━━━Questions? phil@buildyoursalon.comPhil Jackson, your Queen of Salons, offers essential business tips for a business that just WORKS! Following a month of discussions on pricing, planning, team, tax, and profit, this episode helps you determine if your salon business is operating effectively. Discover key strategies for business management and financial analysis to ensure your salon is a profitable business.

Does the UK tax year end on 5th April fill you with dread? Many salon owners feel anxious, unsure what they owe or what they should have done differently. You've got 9 days to fix it.Phil Jackson shares 5 practical, immediate steps to get your salon's finances in order and sail through the tax year end with confidence.━━━━━━━━━━━━━━━━━━━━📊 RESOURCES:Get Paid Properly: getpaidproperly.com━━━━━━━━━━━━━━━━━━━━💬 WORK WITH ME:1:1 Coaching: https://buildyoursalon.com━━━━━━━━━━━━━━━━━━━━🎧 LISTEN:YouTube: https://www.youtube.com/@BuildYourSalonSpotify: https://go.philjackson.me/SpotifyApple Podcasts: https://apple.co/3MZp6jP━━━━━━━━━━━━━━━━━━━━CHAPTERS:0:00 - Introduction: Why Tax Year End Causes Stress0:50 - The Crucial Window: Why Act Before April 5th1:40 - Step 1: Update Your Income and Expenses4:10 - Step 2: Utilise Your Pension Contributions5:20 - Step 3: Check Your VAT Threshold Position6:40 - Step 4: Ensure You Are Paying Yourself Properly8:10 - Step 5: Talk to Your Accountant This Week9:20 - Setting Up for a Successful New Tax Year10:40 - How to Gain Ultimate Financial Clarity━━━━━━━━━━━━━━━━━━━━#SalonTax #TaxYearEnd #SalonFinances #BusinessAccounting #UKTax━━━━━━━━━━━━━━━━━━━━Questions? phil@buildyoursalon.comThe tax year end often brings anxiety for salon owners due to procrastination or uncertainty about their tax obligations. This episode provides timely advice and guidance to help fix these issues, emphasising that nine days can be enough time to get organised with proper tax planning. We'll cover crucial financial management strategies to ensure your small business achieves business success.

Dread that difficult conversation with a team member? You've rehearsed it, avoided it, and now resentment is building and standards are slipping. Putting it off is doing more harm than good, affecting your salon's culture and bottom line.This episode gives you a simple, four-part framework to approach these vital discussions with confidence and achieve clear outcomes.━━━━━━━━━━━━━━━━━━━━WHY WE AVOID DIFFICULT CONVERSATIONS* **Fear of conflict:** As salon owners, we are people-pleasers, good at building relationships with clients and team members. We dread damaging those bonds.* **Guilt:** You haven't always been clear on expectations, so calling someone out now can feel very unfair.* **The damage of avoidance:** Resentment builds, standards drift, communication breaks down, and team members can become toxic to your workplace culture.PHIL'S FOUR-PART FRAMEWORK FOR EFFECTIVE REVIEWS* **1. Prepare with Focus:** * Know exactly the points you'll cover; you can even script key sentences. * Acknowledge what they're doing well genuinely. * Identify *one* specific thing to change or improve (not 47!). * Know what you want to agree on as the outcome. * Book a calm, non-threatening 20-minute meeting: "I want us to sit down for 20 minutes on Wednesday for a proper catch-up."* **2. Conduct the Meeting Directly:** * Start with specific, genuine recognition – not a hollow "compliment sandwich." * Address the *one specific behaviour* or performance area observed and its impact. E.g., "Your retail performance is declining, and it's impacting your take-home pay." * Give the other person space to respond and provide context. * Reach agreement on a concrete next step and a specific follow-up. E.g., "I want to see your retail numbers back on the incline in two weeks."* **3. Handle Pay Conversations Separately (If Applicable):** * If pay comes up, book a separate time to talk about money proactively. * Justify pay increases financially and to retain valued team members. * Tie pay conversations to specific performance expectations. * Remember: the cost of losing a good team member (recruitment, training, lost client retention) is always far more than paying them properly in the first place.* **4. Follow Up Consistently:** * Make brief notes (ideally something you'd be happy to share). * *Crucially*, revisit what you agreed. If you said you'd follow up, do it. * Acknowledge specific progress: "I notice you've been doing what you said you would, and it's making a huge difference." * Authenticity in your actions builds trust and makes future reviews much easier.━━━━━━━━━━━━━━━━━━━━📊 RESOURCES:Salon Spark: https://salon-spark.com━━━━━━━━━━━━━━━━━━━━💬 WORK WITH ME:1:1 Coaching: https://buildyoursalon.com━━━━━━━━━━━━━━━━━━━━🎧 LISTEN:YouTube: https://www.youtube.com/@BuildYourSalonSpotify: https://go.philjackson.me/SpotifyApple Podcasts: https://apple.co/3MZp6jP━━━━━━━━━━━━━━━━━━━━CHAPTERS:0:00 - The Difficult Conversation You've Been Avoiding0:40 - Why Salon Owners Avoid These Chats2:10 - How Avoiding Conflict Damages Your Salon3:40 - Part 1: Prepare for a Focused Discussion5:40 - Part 2: Structure the Meeting Effectively7:00 - Address Specific Behaviour (Not General Attitude)8:50 - Part 3: Handling Pay Conversations Separately10:50 - Part 4: The Power of Consistent Follow-Up12:40 - Make Difficult Conversations Easier Over Time#SalonTeam #SalonManagement #PerformanceReview #DifficultConversations #SalonBusiness━━━━━━━━━━━━━━━━━━━━Questions? phil@buildyoursalon.com