Confessions of a Shop Owner Podcast By Mike Allen cover art

Confessions of a Shop Owner

Confessions of a Shop Owner

By: Mike Allen
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Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer. In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths while offering a way forward. Together, we’ll tackle the frustrations, shake things up, and help create a better future for the auto repair industry.© 2026 Mike Allen Economics Leadership Management Management & Leadership
Episodes
  • Ep 83 - Hunt Demarest | How to Actually Make Money in Auto Repair
    Mar 31 2026

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    Hunt Demarest is a CPA with Paar, Melis, and Associates. Today, he joins Mike to talk shop financials, tax credits, and private equity. Hunt breaks down why consistent improvement—just 3% better each quarter—is more sustainable than chasing explosive growth. He offers a candid warning about risky investments, sharing his own hard lesson with a too-good-to-be-true real estate scheme. Finally, Hunt dives into the rise of private equity buying up repair shops, explaining how that's driving up valuations and changing the market for owners looking to sell.

    Timestamps:
    00:00 Incremental improvement beats unrealistic growth—why 3% better every quarter wins
    01:10 Teaching personal finance at Vision 2026 (and why accountants don’t read your Social Security statements)
    02:07 The truth about R&D tax credits and audit nightmares
    03:44 What you must ask before taking any credit—defending yourself at audit time
    05:03 Hunt’s background: how he got into auto repair accounting
    08:08 Will AI replace your bookkeeper or CPA? Real talk, not hype
    10:32 Why shop owners need to understand financial statements & what current ratio means for your cash
    12:18 Managing AR, cash flow, and the case for paying vendors weekly
    14:43 Shop profitability: 8 months out of 12 is the norm, not the exception
    15:43 Trends: The scale and extremes of shop margins have changed MASSIVELY
    17:21 Labor rates at $386/hr and what actually drives profit
    18:54 The 20% net profit “gold standard”—and who really gets there
    19:34 Why comparing owner compensation plus net income tells the real story
    21:26 What’s the average net profit for shops? (Spoiler: it’s better than you think)
    22:15 Beware public “industry average” surveys—actual profits vs. reported tax returns
    23:01 Why working with an industry-specialized CPA beats a generic accountant every time
    24:14 The inner circle: who should be on your financial “advisory board”
    25:00 The most common (and WRONG) beliefs about shop accounting
    29:53 Hunt’s biggest personal mistake: the $25k investment gone wrong (and what to learn from it)
    32:10 Private equity: what’s happening, who’s buying, and what it means for YOUR exit
    36:10 Should you sell now? How PE offers stack up vs. passing to family
    37:06 Why PE doesn’t care about your P&L—sometimes it’s all about your customer count
    38:02 Final thoughts, lessons learned, and why even the pros get it wrong sometimes

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    42 mins
  • Ep 82 - Coaching Call #15 | Why Partnership Agreements Are a MUST!
    Mar 24 2026

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    In this episode, Mike Allen and Matt Lofton go deep on the realities of starting a business partnership. Mike Allen shares lessons learned from his own experiences establishing partnerships, emphasizing the importance of clear agreements and communication. Matt Lofton draws from his experience with both successful and failed partnerships, highlighting the dangers of handshake deals and the need for thorough “what-if” planning.

    Timestamps:
    00:00 "Spring Break, Partnerships, Feedback"

    03:17 "Partnerships: Risks and Considerations"

    08:27 "Clear Terms Before Partnerships"

    11:39 "Dissolved Partnership and Planning"

    15:49 "Partnerships and Business Assets"

    19:43 Private Equity Incentives Explained

    21:55 "Effectiveness of Profit-Based Incentives"

    26:23 "Financial Deep Dive Workshops"

    29:27 "Key Points in Partnership Agreements"

    31:14 "What-If Scenarios and Alignment"

    38:38 "Managing Business Equity Dynamics"

    41:50 "Front-End Business Agreement Setup"

    45:03 "Revisit Business Agreements Regularly"

    47:35 "Partnership Structure and Agreements"

    52:26 "High-Value Networking & Insights"

    53:38 "Best Shop Owners Seek Growth"

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    59 mins
  • Ep 81 - Mike Martin, Travis May & Matt Lofton | Why Getting a Coach Will Change Your Life
    Mar 17 2026

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    Travis May and Mike Martin are shop owners who coach with Elite Worldwide. Matt Lofton, as many of you know, is the Director of Coaching for Elite (and my personal coach/therapist). Today, we all talk about how having coaches through Elite have literally changed our lives and helped us in ways we may never be able to truly explain.

    Timestamps:
    00:00 Falling in love with your own success: Absentee ownership pitfalls
    01:08 Meet the guests: Legacies, buyouts, and shop owner backgrounds
    05:21 The journey to Elite: Why top shop owners chose coaching
    06:30 Humbling lessons—how the Elite Master Service Advisor program changes everything
    10:09 Accountability, habit-building, and real growth with ongoing coaching
    12:17 2025 Recap: Big wins, tough months, and lessons learned
    14:31 The owner’s struggle: Profit discipline & staying out of “the cookie jar”
    16:02 Finally closing the building deal: How perseverance pays off
    17:19 Navigating post-pandemic reality: The “sugar rush” is over
    18:46 Big goals for 2026: Celebrating wins—and moving forward
    20:40 The power of taking action: Why implementation beats excuses
    23:45 Personal growth, team impact, and communicating with your staff
    24:32 Best event takeaways: Coffee Bean Analogy & daily goal setting
    28:15 Why community events and peer networks make all the difference
    33:11 Biggest struggles today: Generational gaps & trusting your process
    38:55 Parting wisdom: If you don’t have a coach, get one!

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    45 mins
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