Empathy Isn’t Soft: Building People-First Operations with Nora Schlesinger
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Empathy Isn’t Soft: Building People-First Operations with Nora Schlesinger
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On this episode of the CEO’s Off the Record podcast, I'm interviewing Nora Schlesinger, CEO of Nora Schlesinger Consulting, about empathy in leadership and operations as companies scale and adjust to market fluctuations.
Nora shares her non-linear path from running and selling an SEO-focused content marketing agency, staying on to manage the acquisition transition, then leaving when the role shifted away from operations, and building a consulting business supporting female founders with operations, systems, and leadership.
Nora discusses patterns she sees in women leaders and offers insightful advice for messy career transitions in these new times we find ourselves in.
Time Stamps:
02:14 Nora’s Corporate Exit
05:50 Leading Through Layoffs
10:06 Finding the Right Fit
12:24 Building High-Trust Teams
21:11 Owning Your Experience
25:33 Empathetic Operations
30:55 Women Leaders Patterns
33:14 Delegation Over Burnout
36:51 Perfectionism Reality Check
38:24 People Pleasing Spectrum
46:22 Risk Plans And Mantras
Nora's Contact Details:
- LinkedIn: https://www.linkedin.com/in/noraschlesinger/
- Website: https://www.noraschlesinger.com/