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NEWSMAKER – Amy Freeman, CEO and Co-Founder Spice & Tea Exchange

PLUS | Tea Discovery Drives Retail Growth | Few specialty retailers have expanded as successfully—or as thoughtfully—as The Spice & Tea Exchange. Founded during the depths of the 2008 financial crisis, the brand has grown from a single shop in St. Augustine, Florida, into a nationwide franchise with more than 90 locations. At the heart of that growth is CEO and co-founder Amy Freeman, whose approach combines entrepreneurial discipline with a strong belief in hospitality, storytelling, and sensory retail. Instead of standardizing stores into uniform outlets, Freeman has created a model that promotes local experimentation, community engagement, and hands-on exploration of spices, loose-leaf teas, and culinary ingredients. In our conversation this week, Amy discusses expanding a franchise network while maintaining authenticity, lessons learned from the pandemic, and why immersive retail and education remain vital for the future of specialty loose-leaf tea. | Podlink signup: https://pod.link/1549975153