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Hope @Work

Hope @Work

By: WRKdefined Podcast Network
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Join Marcus Mossberger on the Hope @Work podcast as he engages with a diverse array of industry leaders and experts. Each episode offers valuable insights into innovative work practices, the integration of technology, and the evolving dynamics of the workplace. Tune in to gain ideas and inspiration for creating a fulfilling and productive workplace. The views, thoughts, and opinions expressed in this podcast belong solely to the host and guests.All rights reserved by WRKdefined Career Success Economics Personal Development Personal Success
Episodes
  • S3: E4 The Empathy Deficit Is Costing You More Than You Think

    S3: E4 The Empathy Deficit Is Costing You More Than You Think
    Mar 23 2026
    What if you could increase innovation by 48% or boost profits by 21% - not through technology or strategy, but through empathy? In this episode of Hope @Work, I sit down with Mimi Nicklin, one of the world’s leading voices on empathy, to unpack the growing “empathy deficit” and what it means for organizations today. Mimi challenges the idea that empathy is a “soft” skill, reframing it as a measurable, trainable capability that drives performance and connection at scale. She also explores a surprising frontier: the role AI can play in demonstrating empathy and what that means for HR leaders designing the next generation of employee experiences. You’ll walk away with practical, actionable ways to build empathy starting immediately, including an understanding of why listening may be the most underdeveloped leadership skill today.
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    41 mins
  • S3: E3 The Hidden Cost of Layoffs: What Happens to the People Who Stay

    S3: E3 The Hidden Cost of Layoffs: What Happens to the People Who Stay
    Mar 11 2026
    While recent headlines highlight layoffs at large companies like UPS, Amazon and Intel, far less attention is paid to the employees who remain. Fiona Jamison, VP of Research and People Analytics at People Results shares research and insight into the often overlooked “survivor” experience. We explore the hidden productivity tax resulting from layoffs, whether AI is actually the reason for recent reductions and the long-term implications for employer brand. Fiona also highlights what good looks like when communicating a layoff, and what organizations can do to restore trust and hope after difficult workforce decisions.
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    36 mins
  • S3: E2 Designing a Life of Purpose with Rob Dubin

    S3: E2 Designing a Life of Purpose with Rob Dubin
    Feb 20 2026
    Most people settle for unfulfilled potential, but in this episode, Rob Dubin explains how to intentionally design a life defined by purpose, resilience, and growth. Despite personal challenges that started when he was young, he chose to treat life as an adventure, which included spending 17 years sailing to more than 100 countries. He worked alongside billionaires and former presidents, studying happiness and fulfilment along the way. Rob shares hard-earned lessons on adaptability, grit, and the principle that “how you do one thing is how you do everything.” We explore practical strategies for building resilience in yourself and your teams, aligning strengths, passions, and market needs through the concept of Ikigai, and helping the next generation pursue fulfillment over mere compensation. If you’re navigating change, leading others, or seeking deeper meaning in your work, this conversation will challenge your assumptions about success and equip you to turn everyday challenges into powerful opportunities for growth.
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    36 mins
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