How the Deal was Done | Enterprise Sales Podcast Podcast By Andrew Kappel | Matthew Klingner cover art

How the Deal was Done | Enterprise Sales Podcast

How the Deal was Done | Enterprise Sales Podcast

By: Andrew Kappel | Matthew Klingner
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How the Deal was Done | fast-paced interviews with top sellers & leaders. Each week we sit down with the best enterprise sales executives and Founders to unpack transformational deals & discuss the mindsets, strategies, and actions of world class performers.Andrew Kappel | Matthew Klingner Economics
Episodes
  • S2 Ep 5: Bas Pleune: From Broken to 7 Figures: Turning a Failing Account Into a Record-Breaking Win
    Mar 30 2026

    Bas Pleune is the newly appointed CRO of Garde, and former enterprise seller at ContentSquare where he spent four years transforming a broken, problem-riddled account into one of the company's most strategic partnerships. He didn't win this account — he inherited it.

    The technology hadn't delivered, the champion was frustrated, and the contract was at risk. What followed was a masterclass in patience, relationship architecture, and systematic enterprise selling.

    Key Takeaways

    The org chart as a trust weapon. Bas mapped every stakeholder, reporting line, and informal power dynamic across four years. He used it to brief new champions, earn internal credibility, and open doors into parts of the organization he hadn't reached yet.

    Align your internal team to their own KPIs. SDRs are measured on number of opportunities — so give them ten smaller ones inside one account. CSMs want multiple active users — so expand the footprint. Pre-sales wants to close — so bring them in strategically. Make it easy for everyone to win by helping you.

    Use the buying process as a competitive weapon. When champions mentioned evaluating competitors, Bas asked one question: are they registered vendors? He knew they weren't. Then he painted the picture of exactly what that procurement process would cost them personally — and offered to save them the trouble.

    The tag-along close. Found a champion with enough priority and political capital to drive a deal through procurement? Use their momentum to pull through the lower-priority opportunities that couldn't close alone. Bundle them in and move together.

    Cloud marketplace as a deal accelerator. Routing deals through AWS, Microsoft, or Google marketplaces lets customers draw down on pre-committed cloud spend — unlocking higher discount brackets and aligning IT, procurement, and the hyperscaler rep all at once.

    Science over art. The best sales leaders — including some who are engineers by training — treat selling as a machine. Curiosity, business acumen, and financial literacy are the inputs. Everything else follows.

    Resources & People Mentioned

    • ContentSquare — Digital experience analytics platform: contentsquare.com
    • Guardey — Bas's current company as CRO: garde.com
    • Nate Nasralla — Fluint CEO, referenced on emotional storytelling in deals: fluint.io
    • John McMahon — Referenced on the science of enterprise sales, author of The Qualified Sales Leader
    • Brandt Williams — Guest recommendation, former colleague, seller turned entrepreneur
    • Jamie Ritchie — Guest recommendation, top enterprise seller at ContentSquare UK
    • Jamal Reimer — Enterprise sellers community, where Bas and Matthew connected

    Connect

    • Bas Pleune: LinkedIn


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    1 hr and 8 mins
  • S2 Ep 4: Rachit Kataria, What AI Can't Replace in Enterprise Sales
    Mar 23 2026

    Rachit Kataria | The Only Deals Left Are the Human Ones

    Rachit Kataria is co-founder and CEO of Centralize, backed by Y Combinator and Salesforce Ventures. He's a product engineer by trade who built a GTM motion from zero that's now landing enterprise customers like Intercom, Brex, Highspot, LangChain, and Cresta.


    This episode covers the future of strategic selling in an AI world, how Rachit built Centralize's go-to-market from the ground up, and why the sellers who thrive in five years will look nothing like the ones being replaced today.

    Key Quotes

    "Transactional sales might just die in five years. The only moat you have is your relationships."

    "Enterprise sales is not a meritocracy. Your job is not to get them to say yes to your product. It is to make it the most politically easy thing to say yes to."

    "I'm just here to get your shit done internally. You want to get something done? I'm just here to make it happen."

    "We call it relationship amnesia. You don't even realize you have it. And the worst thing is when someone leaves the company and walks out the door with them."

    "The most important deals worth getting done right now do not happen without crossing a certain trust threshold."

    "AI gets you to the last mile. You already have the puzzle pieces, you know what to say. With us, you know whom."

    Main Takeaways & Discussion Points

    Transactional sales is being automated out of existence. Rachit's thesis: in five years, AI will handle everything that's copy-paste, template-based, or sequence-driven. What's left is enterprise — complex, human, trust-dependent deals. The sellers who are building those skills now are future-proofing. Everyone else is on borrowed time.

    Relationship amnesia is costing companies more than they realize. Every rep who leaves takes their relationships with them. Every warm connection sits dormant in someone's inbox. Companies treat their relationship network as a people problem when it's actually an infrastructure problem — and most haven't built the infrastructure.

    The below-the-line stakeholders will sink you just as fast as missing the above-the-line ones. Going high in the org isn't enough. If the people vetting, implementing, and living with the software aren't on board, the deal dies anyway — just slower and more painfully.

    The SLG to PLG journey. Centralize started top-down: get the CRO and VP of Sales excited, roll it out. What they discovered is that the best individual reps — the forward-thinking ones closing the most complex deals — were pulling it up organically in QBRs and one-on-ones. One rep at Cresta used it in his session at their sales kickoff. His manager said it was teaching him how to think like an AE before he'd ever run a full sales cycle.

    The "slopification" of outreach. AI has made every message beautiful and every inbox unreadable. The only way through the noise now is trust, creativity, and relationships — the things that can't be templated. The sellers who understand this are pulling further ahead. The ones still optimizing sequences are running faster on a treadmill.

    Time to value is the new moat. Cursor, Lovable, Centralize — the companies winning in AI aren't the ones with the most features. They're the ones where a user gets an undeniable "aha" in the first 10 minutes. In B2B, that moment has to exist at the individual rep level before it ever becomes an enterprise conversation.

    Resources Mentioned

    • Centralize — Relationship intelligence and multithreading platform: usecentralize.com (single player mode available — early access via the site)
    • Y Combinator — Centralize went through YC two years ago: ycombinator.com
    • Salesforce Ventures — Lead investor post-YC
    • Cursor — Referenced as the benchmark for "time to value" in AI tools: cursor.sh
    • Lovable — Referenced alongside Cursor as a model for viral B2B product adoption: lovable.dev

    Connect

    • Rachit Kataria: LinkedIn
    • Centralize: usecentralize.com
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    52 mins
  • S2 Ep 3: Jamal Reimer, From Three $50M+ Deals at Oracle to Global CEO
    Mar 16 2026

    Jamal Reimer is one of the most recognized voices in enterprise selling. While at Oracle, he closed three separate $50M+ transactions with major international firms - and has since built a global community, coaching practice, and an AI platform around helping senior sellers engineer deals at that scale.

    He popularized the term "mega deal" long before it became a LinkedIn buzzword, and his book Mega Deal Secrets tells the unfiltered story of how he closed his first one, coming out of years of mediocrity and missed quotas.

    This episode covers the mental and tactical shift from run-rate selling to strategic selling, what actually happened inside Jamal's first $50M deal, how the best sellers in 2026 are using AI differently than everyone else, and why financial fluency is now the most underleveraged skill in enterprise sales.


    Resources:

    Mega Deal Secrets (Book)Jamal's novel-format account of his first $50M deal at Oracle. Covers the full arc from near-churn to landmark win, including the mindset shifts, internal politics, executive dynamics, and commercial engineering that made it possible.⁠https://www.amazon.com/Mega-Deal-Secrets-Biggest-Career/dp/1737765527⁠

    Enterprise Sellers Community:A global network of senior strategic sellers focused on closing seven and eight-figure deals. Weekly wins, peer accountability, and shared playbooks. This is the community referenced throughout the episode where members regularly share business cases with eight digits on them and pricing slides that go into the millions. Jamal and Matthew both credit this community as a key accelerant for thinking bigger and borrowing conviction from others who've done it.⁠https://www.enterprisesellers.com⁠


    WHYZER.aiJamal's AI-powered platform for account research and financial intelligence. Built for enterprise sellers who need to understand how executives are compensated, how companies are structured to transform, and where budgets are actually allocated. The platform operationalizes the financial fluency concepts discussed in this episode, helping sellers see at a glance the metrics that matter to their buyers.⁠https://www.whyzer.ai⁠


    Financial Fluency Sessions:Jamal runs free sessions on financial fluency for enterprise sellers. This is the skill he identifies as most underleveraged in modern sales: the ability to speak the language of finance, structure proposals around executive compensation metrics, and translate product capabilities into EBITDA impact, margin expansion, or net revenue figures.⁠https://www.jamalreimer.com⁠


    Connect:

    Jamal Reimer on LinkedIn⁠https://www.linkedin.com/in/jamal-reimer⁠


    Guest Background:

    • 10+ Years at Oracle: as a Senior Strategic Sales Executive

    • Landmark deals: Three separate $50M+ transactions with major international companies

    • Author: Mega Deal Secrets - a novel-format account of his first mega deal

    • Community: Founder of a global community of senior strategic sellers - Enterprise Sellers

    • Current company: CEO & Founder of WHYZER - an AI-powered platform for account research and financial intelligence for enterprise sellers


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    42 mins
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