You can’t reason people out of fear.

In this episode, Joe explains why resistance at work is rarely about logic or data — and almost always about anxiety, identity, and self-protection.

You’ll learn how to recognize fear when it shows up as pushback, how to respond without escalating conflict and why emotional intelligence is just as important as technical skill if you want your work to survive.

This is about understanding what’s really happening in the room — and protecting yourself in the process.

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Special thanks to the incomparable Lisa Baskett for her amazing late-night-DJ-smoother-than-silk voiceover ;-)

If this episode resonated, consider subscribing to Making UX Work.

Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks.

No hype. No platitudes. Just honest perspective, earned the hard way.

What if nothing going wrong… is actually possible?

In this episode, Joe explores how fear shows up as rigidity — over-planning, clinging to certainty, and resisting anything that disrupts the script.

Through stories from consulting, music, and real-world UX work, he makes the case for flexibility, presence and embracing uncertainty as a strength — not a failure.

This episode is about letting go of control and learning to work with reality, instead of against it.

...........................................................

Special thanks to the incomparable Lisa Baskett for her amazing late-night-DJ-smoother-than-silk voiceover ;-)

If this episode resonated, consider subscribing to Making UX Work.

Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks.

No hype. No platitudes. Just honest perspective, earned the hard way.

Confidence isn’t something you either have or don’t.

It’s something you build — deliberately, repeatedly, and imperfectly.

In this episode, Joe breaks down why practice matters more than insight, why habits shape your emotional reactions, and how small, daily rituals can rewire the way you respond to stress, fear, and self-doubt.

This isn’t about quick fixes or positive thinking.

It’s about building a foundation that holds when things get hard.

...........................................................

Special thanks to the incomparable Lisa Baskett for her amazing late-night-DJ-smoother-than-silk voiceover ;-)

If this episode resonated, consider subscribing to Making UX Work.

Each episode explores the human side of UX and product careers — confidence, power, impostor syndrome, boundaries and the challenges that never show up in books or conference talks.

No hype. No platitudes. Just honest perspective, earned the hard way.