In this episode of the Meet The Caretech Suppliers podcast, Liam Palmer speaks with Katie Green from Level FT about the innovative Earned Wage Access service they provide for care workers.

The conversation explores how Level FT addresses significant challenges in staffing within the care sector, including hiring, retention, and shift uptake. Katie shares real-life examples of how their service has positively impacted care providers, particularly Aging Care, and discusses the feedback from users regarding their experiences.

The discussion also clarifies common misconceptions about Earned Wage Access, emphasizing its benefits without the pitfalls of traditional loans.

Finally, they touch on what success looks like for care providers using Level FT and hint at exciting future developments for the platform.

Takeaways

• Level FT provides Earned Wage Access for care workers.
• The service helps with hiring, retention, and shift uptake.
• 60% of employees logged in within the first month of launch.
• Level FT can reduce turnover by almost half.
• Accessing earned wages can incentivize staff to take on more shifts.
• The service is not a loan; it's a withdrawal of earned wages.
• Level FT integrates easily with existing payroll systems.
• Users report significant time savings in administrative tasks.
• Financial wellbeing is a crucial aspect of employee care.
• One in three care providers now offer Earned Wage Access.

In this episode, Liam Palmer interviews Sarah Kelsey from Careline Live, discussing the challenges faced by care providers and how Careline Live addresses these issues.

They explore real-life success stories, feedback from carers, common myths about care technology, and the challenges of adopting new tech.

The conversation also delves into implementation strategies, comparing phased and big bang approaches, and concludes with an elevator pitch for Careline Live.

Takeaways

• The biggest challenge for care providers is time management.
• Smaller providers often rely on manual systems, leading to inefficiencies.
• Careline Live offers a single integrated platform for better management.
• Real-life examples show significant improvements in stress levels and efficiency.
• Carers feel more focused and assured with updated information.
• Common myths include the belief that tech is only for larger providers.
• Transitioning to new tech can be daunting but manageable with support.
• Phased implementation allows for learning and adjustment.
• The Big Bang approach can lead to immediate access but comes with risks.
• Customer support is crucial for successful tech adoption.

In this enlightening conversation, Liam Palmer and Sam Hussain delve into the challenges faced by care providers and how Log My Care addresses these issues through innovative technology. They discuss the importance of user-friendly software, the impact of generative AI on the care sector, and share a compelling case study of Shaftesbury, a national care provider.

The conversation also touches on common myths in care tech selection, defining success in implementation, and the future of care technology.

Takeaways

• Log My Care is a digital social care record that enhances care provider efficiency.
• High adoption rates are crucial for software success in care settings.
• Interoperability between systems is a significant challenge for care providers.
• Customisability can lead to complications; configurability is preferred.
• Success in care tech is measured by oversight and improved care quality.
• Involving care teams in tech selection is vital for successful implementation.
• Generative AI will revolutionize the care sector by providing insights.
• Care systems are evolving to become more intelligent and proactive.
• Preventative care is a key focus for future innovations in care tech.
• User involvement in care records enhances independence and quality of life.