PCC Local Time Podcast By Nancy Joan Hess cover art

PCC Local Time

PCC Local Time

By: Nancy Joan Hess
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No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are interested in learning more about the Pioneering Change Community, sign up for the Friday newsletter and get access to more in-depth episode information. Check for a link in the show notes. [Intro and exit music by Joseph Hess. Cover art by Nancy Hess]Copyright 2026 Nancy Joan Hess Economics Management Management & Leadership Political Science Politics & Government Social Sciences
Episodes
  • Generation on the Rise: Marbles in the Pocket
    Apr 8 2026

    Brandon Ford rejoins Dave Pribulka and Eden Ratliff and wastes no time stepping back into the role of host. He deftly guides the conversation from how have expectations changed for managers to something much deeper that touches on what it means to be apolitical in this new reality and how compartmentalization may or may not serve the profession going forward.

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    Chapters

    00:00 Sports and Local Engagement

    03:56 International City Management Association Insights

    09:30 Expectations of Local Government

    18:44 The Role of Technology in Local Governance

    23:13 Navigating Civic Engagement and Emotional Appeals

    25:13 The Complexity of Local Governance

    28:35 Engaging the Next Generation of Managers

    30:26 The Balance of Politics and Management

    32:34 Compartmentalizing Personal Beliefs in Governance

    36:34 The Future of Political Neutrality in Local Government

    40:18 Maintaining Professional Standards Amidst Political Pressures

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    50 mins
  • Who Decides What a Place is Worth? Guests Christa Breum Amhøj, and John Diamond
    Apr 8 2026

    Who gets to decide the value of a place? In other words, who gets to decide the metric?

    I brought that question to Christa Breum Amhøj, a Danish practitioner, researcher, and what I can only describe as a social architect because she reads a place the way a building architect reads a site. And to John Diamond, who sits in Manchester and has been watching the same tensions play out in the UK across decades of academic research, consultation, and engagement with emerging local government challenges. What follows is my attempt to trace the arc of what the three of us discovered together.

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    Chapters
    • 01:39 — Opening: Who Creates Value in a Community?
    • 02:23 — Competing Definitions of Public Value
    • 03:38 — Rethinking Value: The Aging Society Example
    • 06:22 — Tourism, Resistance, and Local Control (Scotland Case)
    • 08:51 — Visible vs. Invisible Value
    • 11:11 — Micro-Experiments vs. Traditional Innovation
    • 14:53 — Professional Expertise vs. Local Knowledge
    • 19:43 — A Place Has Agency
    • 21:00 — Learning to Observe and Map a Place
    • 23:27 — From Problem-Solving to System-Based Thinking
    • 24:42 — Case Study: Faxe Municipality (Denmark)
    • 27:00 — Redesigning the Festival Through Community Input
    • 28:30 — Outcomes: Relationships, Access, and New Pathways
    • 32:49 — Why Process Matters More Than Outputs
    • 34:00 — Access and Infrastructure: The Transport Example
    • 37:45 — The COMPASS Model Overview
    • 42:30 — Managing Tension and Conflict in Co-Creation
    • 44:00 — Expanding the Definition of Prosperity
    • 46:30 — The Role of the Facilitator in Place-Based Work
    • 53:34 — Closing Reflections: Practice Over Theory

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    57 mins
  • APMM Series: Who Really Shapes the Future of a Place? with Erin Trone and Keri (MIller) Kenepp
    Mar 31 2026

    Economic development isn’t just about buildings and business, sidewalks and parking, blighted malls and dying downtowns, housing shortages and shrinking workforces, casino controversies and data center ordinances. It’s actually about facilitating conversations with the people invested in the outcomes.

    Keri (Miller) Kenepp, Director of Community and Economic Development for College Township, Pennsylvania, and Erin (Genest) Trone, Project Manager for BusinessPA at the Pennsylvania Department of Community & Economic Development, walk us through a maze of issues facing local governments today and grant us invaluable insights into how we can think about a future together.

    This episode is made possible by a partnership with APMM, the Association for Pennsylvania Municipal Management.

    Be sure to subscribe to MuniSquare to get full content that includes all episodes of PCC Local Time and much, much more.

    Chapters

    00:00 – Who Shapes the Future of a Place? (Episode Setup)

    02:00 – Keri’s Non-Traditional Path into Economic Development

    05:00 – The Expansive Nature of Local Government Roles

    07:00 – “Creating the Conditions” for Development

    08:30 – The Long Game vs. Election Cycles

    10:30 – What Elected Officials Want (and Need to Say in Public)

    12:30 – Casinos: Public Resistance vs. Legal Reality

    15:00 – Data Centers: Misunderstanding and Zoning Constraints

    17:00 – “We Have to Allow for All Uses” (Policy Reality)

    20:00 – The Power of Community Resistance (Nestlé Case)

    22:00 – The Blighted Mall and Risk-Taking in Development

    23:00 – Understanding the Private Sector (Erin’s State Role)

    25:00 – Matchmaking: Communities and Companies

    29:00 – The Facilitator Role Defined

    31:00 – Advising Elected Officials (Pros, Cons, and Decisions)

    33:00 – Tension: Standards vs. Development (Affordable Housing)

    36:00 – Sidewalks as a Case Study in Equity and Safety

    38:00 – Developer Perspective: Why Projects Don’t Pencil Out

    40:00 – Blighted Properties and “Highest and Best Use”

    43:00 – Redeveloping the Mall (Zoning Shifts and Density)

    45:30 – Parking: Outdated Assumptions and New Thinking

    49:00 – Changing Mindsets About Walkability

    50:30 – What Keri Had to Unlearn About Economic Development

    53:00 – Erin on Labor Shortages, AI, and Shifting Metrics

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    59 mins
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