The extended stretch of brutally cold weather this past winter contributed to higher-than-usual electric bills for many SMECO members. We understand how challenging that can be and we are here to help. Learn more about the assistance opportunities available to you at SMECO.coop/Bill-Assistance.

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Host: Sonja Cox
Co-Host: Tom Dennison

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Ever opened your electric bill and wondered, "How did it get this high?" ⚡

In this episode of SMECO Connects, host Tom Dennison sits down with two of SMECO's frontline customer care representatives—Dan Wallace and Leah—to unpack one of the biggest concerns members have right now: high winter electric bills.

They share what's really driving the recent spike in bills across Southern Maryland, from unusually cold temperatures to increased energy usage in homes with electric heat. You'll also hear how SMECO works directly with members every day to review their usage, explain billing line items, and connect them with programs that can help lower costs and manage payments.

In this episode, you'll learn:

• Why cold weather can dramatically increase energy usage
• How SMECO's Account Manager tool helps you track your electricity use
• Options like budget billing, payment arrangements, and home energy programs that can help manage costs
  
  

At its heart, this conversation highlights what makes a cooperative different: real people working with their community to provide answers, solutions, and support when it matters most.

If you've ever had questions about your electric bill—or just want to better understand how your energy use works—this episode is for you. Tune in and stay connected with the community SMECO proudly serves.

Manage your account here:

SMECO.coop/AccountManager

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Host: Sonja Cox
Co-Host: Tom Dennison

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When a winter storm hits, the snow melts, but the costs can linger for months.

On this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison break down the real impact of Winter Storm Fern and the prolonged cold that followed. While SMECO's electric system held strong thanks to years of reliability upgrades, record cold drove power market prices to levels not seen since the 2014 polar vortex, resulting in a $92 million PJM invoice in January alone.

Sonja explains how natural gas prices, regional grid requirements from PJM Interconnection, and uplift charges all contributed to higher costs, and how SMECO's power supply strategy helped soften the blow for members. Tom shares how the extended freeze affected homes across Southern Maryland and what members can expect to see on upcoming bills.

In this episode, you will learn

• Why prolonged cold impacts both usage and power prices
• How SMECO manages its power supply portfolio to reduce risk
• What the Power Cost Adjustment means for your bill
• Tools like Account Manager and budget billing plans that can help

As a customer owned cooperative, SMECO remains committed to transparency, reliability, and supporting the communities of Southern Maryland. If you are concerned about your bill, reach out. The team is here to help.

Warmer days are ahead, but staying informed today helps you prepare for tomorrow.

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Host: Sonja Cox
Co-Host: Tom Dennison

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SMECO on X: somdelectric

What really happens behind the scenes of your electric bill?

In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with CFO Beth Kennedy and Controller Angela Verras to unpack the audit process, financial transparency, and the systems that keep SMECO strong. From independent auditors reviewing customer bills to long-term planning that protects reliability, this conversation reveals the rigor and accountability behind every number.

As a customer-owned cooperative serving Southern Maryland, SMECO is committed to stewardship, transparency, and returning value to members — and this episode shows exactly how that commitment plays out year after year.

In this episode, we cover:

• What an independent audit really looks like (and why it matters to members)
• How capital credits return value directly to you
• Why balancing debt and equity protects long-term reliability
• How SMECO plans ahead to manage rising costs while keeping rates responsible

At the end of the day, it's about trust — and making sure every dollar serves the members who own the Cooperative. If you've ever wondered how SMECO protects your investment while powering Southern Maryland, this episode is for you.

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Host: Sonja Cox
Co-Host: Tom Dennison

SMECO on Instagram: somdelectric
SMECO on X: somdelectric

When the lights go out, the clock starts ticking—and Dale is one of the first people in the hot seat. From restoring thousands of homes in minutes to making split-second safety calls, his job in SMECO's operations center blends adrenaline, strategy, and teamwork under extreme pressure.

In this episode, Dale shares his journey from lineman to distribution system supervisor, what really happens behind the scenes during major outages, and why safety always comes before speed. You'll hear real outage stories, surprising tech tools that keep the grid running, and the unseen decisions that shape how fast your lights come back on.

Key Takeaways:

• How outage restoration is prioritized in life-or-death scenarios
• The technology and teamwork powering SMECO's operations center
• Why "calm under chaos" is the most important skill in the room
  
  

Whether you're curious about how the grid works or inspired by people who thrive in high-stakes environments, this conversation pulls back the curtain on an essential, often invisible job that keeps communities running.

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What really drives your electric bill—and what's happening in Annapolis right now that could shape it for years to come?

In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison break down the Maryland General Assembly's 90-day session, rising power costs, and why being at the table matters for SMECO's member-owners. Drawing on decades of experience, they share how smart advocacy, long-term planning, and cooperative values help protect reliability and affordability in a rapidly changing energy landscape.

Key takeaways include:

• How legislation and state mandates impact electricity prices
• Why SMECO's cooperative model sets it apart from investor-owned utilities
• What's ahead for power generation, renewables, and grid reliability in Maryland
  
  

As energy policy debates heat up, this conversation offers a clear look at how SMECO continues to advocate for its members—keeping costs down while planning responsibly for the future. Tune in and stay connected to the issues that power our communities.

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Host: Sonja Cox
Co-Host: Tom Dennison

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What happens when electricity demand surges faster than the grid can keep up?

In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with Brian Lee and Kevin Ellenberger from ACES Power Marketing to unpack what's really happening in today's power markets—from rising capacity costs to the growing impact of data centers and AI-driven demand. They break down complex topics like capacity pricing, generation shortages, renewables, nuclear power, and why reliability is becoming one of the most critical challenges facing utilities today.

Together, they also explore how SMECO's long-standing partnership with ACES helps protect members through thoughtful planning, smart risk management, and a balanced, forward-looking power portfolio—all while keeping reliability front and center for Southern Maryland.

Key takeaways include:

• Why electricity demand is accelerating faster than expected
• How data centers and AI are reshaping the power grid
• What "capacity" really means—and why it matters to your bill
• How SMECO plans ahead to maintain reliability and stability
  
  

Reliable power doesn't happen by accident—it happens through collaboration, expertise, and long-term vision. Tune in to learn how SMECO and its partners are working together to power our communities today and into the future.

Follow & Connect:
Host: Sonja Cox
Co-Host: Tom Dennison

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When your lights stay on during a storm or a deep winter freeze, there's a lot happening behind the scenes.

In this episode of SMECO Connects, hosts Sonja Cox and Tom Dennison sit down with Jeff Drumm, a Transmission System Operator, to explore how SMECO monitors and protects the bulk electric system that powers Southern Maryland. Jeff shares his journey from lineman to control room operator, what it takes to manage high-stress outages, and how advanced automation and teamwork help restore power quickly and safely.

In this episode, you'll learn:

• How transmission and distribution systems work together to keep power flowing
• What happens in the operations center during major outages and extreme weather
• Why training, certification, and continuous learning are critical to grid reliability
  
  

It's a fascinating look at the people, technology, and dedication that keep communities connected—no matter what's happening outside.

Follow & Connect:
Host: Sonja Cox
Co-Host: Tom Dennison

SMECO on Instagram: somdelectric
SMECO on X: somdelectric