So I Was In This House Podcast: Service and Sales Tales Podcast By Everett Lippel cover art

So I Was In This House Podcast: Service and Sales Tales

So I Was In This House Podcast: Service and Sales Tales

By: Everett Lippel
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Conversations about the strange, funny, unexplained, sad, heartwarming, and crazy things that happens to sales and service reps inside of other people's home and associated content. I spent over a decade running thousands of calls, meeting tens of thousands of people, If there's one thing I know, nothing surprises me. You never know what you're going to run into.Everett Lippel Economics
Episodes
  • Joe Crisara: The Present and Future of HVAC Sales
    Apr 21 2026

    The man, the myth, the legend...Joe Crisara... AKA Uncle Joe.
    So what should we do?
    Joe Crisara is a renowned service industry speaker, author, and pioneer.
    Joe Crisara was once a struggling home service contractor with a failing business. He assumed the only way to create higher value was to work for a lower price. But when things looked most bleak, Joe had an aha! moment. Not only did it change his life – it skyrocketed his business. Today, Joe helps thousands of home service pros transform their customer service and sales through his “Pure Motive Service” approach.
    This episode discusses the State of the Union in the HVAC sales industry as well as what the future looks like.


    Thanks to my amazing sponsors:
    MyMethod.ai/inthishouse - Virtual Employees
    cooperandhunter.us - high quality HVAC products

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    1 hr and 18 mins
  • Andy Hobaica: Stop Selling. Start Helping.
    Apr 15 2026

    Andy Hobaica grew up in one of Arizona’s best-known family HVAC companies — Hobaica Services, serving Phoenix since 1952 — and he’s lived just about every side of the business. Installer. Technician. HVAC Sales / Comfort Advisor. And now, one of the most recognized high-performing residential sales pros in the game.
    But here’s the thing… Andy’s not just known for big numbers ($7-$12M per year!). He’s known for how he gets them. No gimmicks. No pressure. No slick nonsense. Just a simple philosophy that hits hard: stop selling, start helping. Andy's focus is the relationship... everything else comes after.
    On this episode, we talk about growing up in the trade, earning your stripes, what it really takes to connect with homeowners, and how technical knowledge plus genuine care can turn into elite-level performance. We also get into the bigger picture — personal brand, mindset, growth, and the meaningful work.
    Thanks to my amazing sponsors:
    MyMethod.ai/inthishouse - Virtual Employees
    cooperandhunter.us - high quality HVAC products

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    1 hr and 25 mins
  • From the Dept. of Defense to Home Services: A Conversation w/ Ben Avicolli from MyMethod Ai
    Apr 2 2026

    Ben Avicolli is the Co-Founder of MyMethod AI, bringing a rare blend of defense-level technology expertise and real-world home services insight. Before launching MyMethod, Ben worked on classified programs at Lockheed Martin and went on to help build and scale multiple enterprise SaaS companies through successful exits.

    Now, he’s focused on transforming the home services industry—taking the same advanced tools used by Fortune 500 companies and putting them into the hands of HVAC, plumbing, and electrical businesses. Driven by both personal experience as a homeowner and a deep understanding of business operations, Ben is on a mission to eliminate friction, capture missed opportunities, and help contractors grow smarter using AI.

    https://www.mymethod.ai/


    Podcast Sponsor Links

    https://www.mymethod.ai/inthishouse

    www.cooperandhunter.us


    Podcast Links

    https://linktr.ee/soiwasinthishousepodcast


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    1 hr and 21 mins
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