Most leaders think the hard part is “giving feedback.” I think the real challenge is clarity. When we say things like “be more proactive” or “watch your tone,” we’re usually handing someone a foggy request they can’t translate into action, or we’re accidentally aiming at their identity instead of their behavior. No wonder people get defensive and nothing changes.

Join Jay in this week's Solo Mission Series as he walks through why feedback fails in predictable ways: it’s too general, it lands like a character judgment, it shows up late, or it tells people what to stop without offering a replacement behavior.

You’ll leave with practical tools you can use the same day: the SBI method (Situation, Behavior, Impact), a simple way to add the “why” so feedback feels future-forward, and an “ask” that turns a monologue into a real conversation. I also share replacement behavior examples that include a clear trigger and measurable output, plus a 2x2x2 map to adjust your approach based on intent and skill.

Try the seven-day challenge at the end, and if it helps, subscribe, share the show with a leader who needs it, and leave a review with the tool you’re going to test first.

Interested in being a guest on The Talent Forge? Contact our producer, Madison Bennett, via email: madison@coeuscreativegroup.com.

Meet the Host
Jay Johnson works with people and organizations to empower teams, grow profits, and elevate leadership. He is a Co-Founder of Behavioral Elements®, a two-time TEDx speaker, and a designated Master Trainer by the Association for Talent Development. With a focus on behavioral intelligence, Jay has delivered transformational workshops to accelerate high-performance teams and cultures in more than 30 countries across four continents. For inquiries, contact jay@behavioralelements.com or connect below!

LinkedIn - https://www.linkedin.com/in/jayjohnsonccg/
Instagram - https://www.instagram.com/jayjohnsonccg/
Speaker Website - https://jayjohnsonspeaks.com