The Amazon Connect Podcast - Ep.13 - re:invent! Flows!! ai Agents!!!

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The Amazon Connect Podcast - Ep.13 - re:invent! Flows!! ai Agents!!!

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Join Marc, Doug and special guest Keith Ramsdell in the latest episode of the Amazon Connect Podcast! Explore the cutting-edge advancements in AI-driven contact centers, including Agentic Voice and dynamic language support. Keith shares his expertise on self-service automation and conversational AI, offering a glimpse into the future of customer service. Don't miss this insightful discussion! #AmazonConnect #AI #CustomerExperience

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