Episodes

  • How Do I Change My Email Address?

    How Do I Change My Email Address?
    Mar 30 2026
    Changing an email address changes a lot more than the address. I'll look at common scenarios and a few additional approaches.
    Show more Show less
    11 mins
  • How Do I Deal With Getting Someone Else’s Email?

    How Do I Deal With Getting Someone Else’s Email?
    Mar 28 2026
    You didn't ask for it, but there it is: email meant for someone else in your inbox. I'll discuss why this happens and what you can do about it.
    Show more Show less
    6 mins
  • What’s the Difference Between Outlook, Outlook, and Outlook.com?

    What’s the Difference Between Outlook, Outlook, and Outlook.com?
    Mar 27 2026
    Microsoft continues to confuse us with repetitive product names. I'll clarify the difference between Outlook, Outlook, and Outlook.com, and help you decide which you want.
    Show more Show less
    8 mins
  • I Lost My Two-Factor Authentication Device. How Do I Recover?

    I Lost My Two-Factor Authentication Device. How Do I Recover?
    Mar 26 2026
    Losing your phone can lock you out of your accounts if it’s your second factor for authentication. Here’s how I recovered while traveling, the backup options that saved me, and the steps you can take now so you’re never stuck without access.
    Show more Show less
    6 mins
  • What If My Passkey Doesn’t Work or I Lose the Device It’s On?

    What If My Passkey Doesn’t Work or I Lose the Device It’s On?
    Mar 25 2026
    Passkeys are supposed to make signing in easier and safer, but what happens when it stops working or your device is gone? I'll show you what to do if your passkey fails or is lost and a technique that makes passkeys work everywhere.
    Show more Show less
    15 mins
  • How Do I Find Who Hacked My Email Account?

    How Do I Find Who Hacked My Email Account?
    Mar 23 2026
    Someone hacked your email and you want answers. Who did it? Where are they? Can you track them down? Here's what you should do.
    Show more Show less
    5 mins
  • What’s a Zero-Day Attack? A Diagram of the Vulnerability Timeline

    What’s a Zero-Day Attack? A Diagram of the Vulnerability Timeline
    Mar 21 2026
    Yes, your computer can get hacked even when it's fully updated. Zero-day attacks exploit vulnerabilities that your antivirus software doesn't yet know exist. I'll explain how these attacks work and what you can do to protect yourself.
    Show more Show less
    7 mins
  • Windows Administrator Explained

    Windows Administrator Explained
    Mar 20 2026
    Why will your computer sometimes tells you "access denied" when you're the only user? Windows has a system of administrator account types that are easy to misunderstand. I'll describe which type of account you likely have, and what the other options can and can't do.
    Show more Show less
    8 mins