Send us Fan Mail

This week on The Events Insight, Jack and Karen are joined by Adam Tetro, a man who’s spent more than two decades navigating the controlled chaos that makes live events so special.

At the time of recording, Adam was Director of Production & Sales – Venues at Scene Change, bringing a wealth of experience to a national events company in Australia.

Adam’s journey into the industry didn’t start in production. Like many great event professionals, he began in hospitality while chasing a career in music. Somewhere along the way he realised that events offered the perfect blend of creativity, problem-solving and just the right amount of unpredictability.

Over the past 26 years, Adam has seen just about everything the industry can throw at you, from lighting mishaps and audio crises to those last-minute client requests that somehow always appear five minutes before doors open.

His career has taken him across multiple technical disciplines, working as a lighting, audio and vision technician before moving into leadership roles managing production and technical teams across the Gold Coast and Brisbane. He also spent three years in the UK, living and working across London, Birmingham and Surrey, gaining international experience, and plenty of stories along the way.

Since recording this episode, Adam’s career has taken another step forward. He has now moved into a new role as Sales and Account Manager at Creative Technology, a great example of how careers in the events industry rarely stand still.

In this episode, we explore Adam’s journey through the industry, the lessons learned from decades behind the scenes, and what it really takes to make the magic happen when the audience only sees the finished show.

See more about our Season Sponsor – Electric Cat

https://www.electriccat.co/

Find out more about our Shoutout Sponsor Church House Westminster

https://churchhouseconf.co.uk/

Our Season Quickfire round Sponsor is the The Lewis Foundation

https://www.thelewisfoundation.co.uk/

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/

Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/track/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send a text

This week on The Events Insight, we’re tackling a topic that resonates across our industry, work life boundaries, not work life balance.

Jack and Karen are joined by Claudia, a brand storyteller with 25 years of experience delivering award-winning work for global names including Hitachi, Amazon, PwC, PepsiCo and Audi, across sectors spanning Technology, Professional Services, FMCG, Healthcare and Automotive.

As Managing Director of INVNT EMEA, Claudia has built and led high-performing teams responsible for bold, results-driven campaigns that have fuelled the agency’s rapid growth since 2020. She understands what it takes to operate at the highest level and what it costs if boundaries aren’t clearly defined.

In this episode, we explore the difference between chasing “balance” and setting meaningful boundaries. What does leadership look like when performance and personal life collide? How do you build ambitious teams without burning them out? And how do you protect your energy in an always-on industry?

Beyond agency life, Claudia is deeply committed to mentoring the next generation. She serves as a Board Member at Brixton Finishing School and mentors through Elevate, helping to shape future talent across the industry.

A first-generation American who grew up across Germany, England and the US, Claudia has called London home since 2011 navigating agency leadership alongside family life with her two sports-obsessed boys and her chef-skilled husband.

This is a conversation about ambition, boundaries and building a career that works for you ... not against you.

See more about our Season Sponsor – Electric Cat

https://www.electriccat.co/

Find out more about our Shoutout Sponsor Church House Westminster

https://churchhouseconf.co.uk/

Our Season Quickfire round Sponsor is the The Lewis Foundation

https://www.thelewisfoundation.co.uk/

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/

Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/track/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send a text

This week on The Events Insight, Jack and Karen are joined by Matt Clarke, a man whose career can only be described as truly eventful.

From taking a temporary three-month role at Silverstone in 1995… to taking another temporary three-month role there in 2025, Matt’s journey spans three decades at the heart of global sport and live events.

In between, he’s worked across permanent, temporary and contract roles, seamlessly moving between them, while playing an integral part in delivering some of the world’s biggest sporting moments. We’re talking Commonwealth Games, Men’s and Women’s Rugby World Cups, the 2010 FIFA World Cup in South Africa, and Formula One across the UK, Australia, South Africa and the Middle East.

Matt’s philosophy? Work hard, play hard. Let your actions and achievements speak for you, you don’t need to tell everyone you’re the boss.

And when someone like Mick Wright at World Rugby says, “What, ‘THE’ Matt Clarke?” , you know you’ve built a reputation that travels.

Who knows where he’ll go next?

Tune in as we explore a 30-year career built on adaptability, delivery at the highest level, and a relentless passion for live events.

See more about our Season Sponsor – Electric Cat

https://www.electriccat.co/

Find out more about our Shoutout Sponsor Church House Westminster

https://churchhouseconf.co.uk/

Our Season Quickfire round Sponsor is the The Lewis Foundation

https://www.thelewisfoundation.co.uk/

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/

Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/track/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send a text

In the first episode of Season 16 Karen and Jack chat to the rather fabulous Adrienne Fitzgerald. An energetic, focussed, determined Strategic Account Manager for CORT Events. With a degree in fabrics, listen in and experience her journey from fashion to furniture.

In her current role, Adrienne’s responsibilities include managing the Midwest territory, Exhibit House programming, General Contractor partnerships and Large Corporate events for Gartner, Service NOW and TwitchCON. Her role is all about building and understanding client relationships, and developing lasting partnerships.

Adrienne has been in the event industry for over 20+ years, prior to joining CORT in 2017 she was managing major Golf industry events and working directly with the USGA and PGA of America.

Adrienne strongly believes in the value of networking - if you invest in these relationships, you will have a strong dependable community. She is on the Board of Women in Experiential and Midwest Chapter of IAEE. She also supports the EDPA Midwest and Upper Midwest Chapters.

Adrienne is an avid snow skier, learned to wake surf when she turned 50 and is a cardio junkie working out 5 days a week.

Adrienne currently lives in Chicago, IL.

See more about our Season Sponsor – Electric Cat

https://www.electriccat.co/

Find out more about our Shoutout Sponsor Church House Westminster

https://churchhouseconf.co.uk/

Our Season Quickfire round Sponsor is the The Lewis Foundation

https://www.thelewisfoundation.co.uk/

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/

Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/track/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send us a text

Another season already? How can that be?

Season 15 of The Events Insight Podcast has been another truly fantastic and inspiring journey, with guests from every corner of the events spectrum.

For this special wrap-up episode, Jack and Karen are joined by two brilliant industry professionals, and loyal listeners Kirsty Goddard and James Molkie, who bring their fresh perspectives and enthusiasm to the conversation.

Kirsty has over 20 years’ experience in marketing, comms, and events, and is renowned for helping businesses uncover their true goals and communicate their unique personality.

James is a Creative & Design Director who uses design thinking to solve complex business problems and craft meaningful experiences.

Together, they dive deep into Season 15, reflecting on our six incredible guests, sharing their biggest takeaways, and highlighting the insights that resonated most. Expect inspiration, behind-the-scenes reflections, and maybe even a few surprises as we close the chapter on another fantastic season.

Tune in now for a lively discussion and a final look back before we step into Season 16!

Keep a track of all that's going on with the Podcast via;

www.theeventsinsight.com/
www.linkedin.com/company/the-events-insight-podcast/
www.instagram.com/the_eventsin/

See more about our Season Sponsor NEC Birmingham via;

https://www.thenec.co.uk

Find out more about our Shoutout Sponsor Wavecast via;

https://wavecast.io

Our Season Quickfire round Sponsor is the Charity Mommy's Boy ;

https://mommysboy.co.uk

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/



Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/t/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send a text

In this episode, Jack and Karen catch up with Sarah Bennett, a California-born event professional whose career has come full circle, back to where it all began: with the Anaheim Ducks.

From her first internship with the hockey club to leading event strategy across the sports, tech, entertainment, and non-profit sectors, Sarah has spent over 15 years mastering the art of delivering unforgettable experiences. Her journey includes roles with the San Diego Padres, the Olympic Water Polo Team, Universal Studios Hollywood, and Spectrum Enterprise.

Now Senior Manager of Signature Events and Projects for the Anaheim Ducks, Sarah reflects on what it means to “do the impossible” in events and how a positive mindset, patience, and strong planning can make almost anything happen.

With a philosophy rooted in collaboration and creativity, Sarah proves that no matter the sector, the magic lies in the details.

Keep a track of all that's going on with the Podcast via;

www.theeventsinsight.com/
www.linkedin.com/company/the-events-insight-podcast/
www.instagram.com/the_eventsin/

See more about our Season Sponsor NEC Birmingham via;

https://www.thenec.co.uk

Find out more about our Shoutout Sponsor Wavecast via;

https://wavecast.io

Our Season Quickfire round Sponsor is the Charity Mommy's Boy ;

https://mommysboy.co.uk

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/



Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/t/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send a text

This week, Jack and Karen speak with Ivan Mariacher, Managing Director of TROJAN SECURITY, a leader who has built his career on protecting people, spaces, and experiences.

Ivan’s journey began at the frontline of London’s most high-risk venues back in 2004, where he tackled gang-related violence, drug issues, and public safety challenges head-on. Today, he leads a professional team delivering everything from crowd management to close protection at major events and venues, including the iconic Troxy and the London Stadium.

With qualifications in IOSH Managing Crowd Safely and years of high-pressure response coordination, Ivan shares why safety is never an afterthought and how the best security work often goes unnoticed.

Expect a behind-the-scenes look into the real-world pressures of live event security and the mindset it takes to keep everyone safe.

Keep a track of all that's going on with the Podcast via;

www.theeventsinsight.com/
www.linkedin.com/company/the-events-insight-podcast/
www.instagram.com/the_eventsin/

See more about our Season Sponsor NEC Birmingham via;

https://www.thenec.co.uk

Find out more about our Shoutout Sponsor Wavecast via;

https://wavecast.io

Our Season Quickfire round Sponsor is the Charity Mommy's Boy ;

https://mommysboy.co.uk

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/



Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/t/zoo/clarity
License code: GL25RXVDXIBQWSWL

Send a text

In this episode, Jack and Karen chat with Richard Smith, a passionate events professional whose journey started with a defining moment on a balcony overlooking Hall 3 at Birmingham’s ICC.

Now Chief Commercial Officer at Wyboston Lakes Resort, Richard leads the commercial strategy across a diverse 400-acre site, driving growth across training venues, conference spaces, and serviced offices. With past roles at Compass Group, Yarnfield Park, and nearly a decade at the NEC Group, Richard brings a deep understanding of what makes venues , and people thrive.

He shares insights on leadership, venue strategy, and why creating momentum (for yourself and others) is the key to long-term success in this fast-paced industry.

From quiet moments of clarity to boardroom decision-making, Richard’s story is one of purpose, progress, and people-first thinking.

Keep a track of all that's going on with the Podcast via;

www.theeventsinsight.com/
www.linkedin.com/company/the-events-insight-podcast/
www.instagram.com/the_eventsin/

See more about our Season Sponsor NEC Birmingham via;

https://www.thenec.co.uk

Find out more about our Shoutout Sponsor Wavecast via;

https://wavecast.io

Our Season Quickfire round Sponsor is the Charity Mommy's Boy ;

https://mommysboy.co.uk

Our partnership with Standout Magazine is also worth following;

https://standoutmagazine.co.uk/



Music Credits go to;

Artist: Cathrine Rannus
Title: The Events Insight Theme Music

Music from #Uppbeat:
Forever - Sega Williams
https://uppbeat.io/t/sega-williams/forever
License code: 7F5KY293FYDFNVEV

https://uppbeat.io/t/moire/summer

License code: WNFODRXZ1ITXJS3H

Fly Away - Mountaineer
https://uppbeat.io/t/mountaineer/fly-away
License code: EKN0IYNUKGUXMCTW

Clarity - Zoo
https://uppbeat.io/t/zoo/clarity
License code: GL25RXVDXIBQWSWL