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Why do so many organisations struggle to improve productivity - even when they invest heavily in strategy, transformation and new ways of working?

Nelson Repenning, co-author of There’s Got to Be a Better Way, describes the hidden systems that shape how work actually gets done. Drawing on decades of research at MIT and real-world organisational transformation, Nelson unpacks why well-intentioned improvements often fail - and what leaders can do differently.

We explore the core ideas behind work design, the structural causes of inefficiency, and why fixing productivity isn’t about working harder, but redesigning how work flows across teams and systems. This conversation gets underneath the surface of strategy execution, operational performance, and organisational effectiveness - offering practical insight for leaders, HR, and OD practitioners trying to make change stick.

If you’re dealing with slow execution, overloaded teams, or initiatives that never quite land, this episode will help you see the system differently - and act on it

Wish you had a handy recap of the episode? So did we.

That’s why each week in our Next Step to Better newsletter, we’re sharing From Pod to Practice – a 2-page visual summary of each episode designed to help you take the learning from the podcast and into your work.

You’ll get:
■ Key insights from the episode
■ A reflection prompt
■ A suggested action

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About Us

We’re Dani and Garin – Organisation Development (OD) practitioners who help leaders and people professionals tackle the messiness of organisational life. We focus on building leadership capability, strengthening team effectiveness, and designing practical, systemic development programmes that help you deliver on your team and organisational goals. We also offer coaching to support individual growth and change.

Find out more at www.distinction.live

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