Episodes

  • From False Positives to Real Risk: AI‑Driven Compliance in Modern UC - Global Relay
    Apr 1 2026

    In this UC Today interview, Christopher Carey speaks with Don McElligott, VP of Compliance Supervision at Global Relay, about how organisations are rethinking supervision in a multi‑channel, AI‑enabled world.

    The discussion explores why legacy keyword‑based approaches are struggling, how understanding context and intent changes risk detection, and why archives are evolving from passive storage into active governance platforms. Don also shares practical insight into review fatigue, platform‑based compliance, and what UC and compliance leaders should prioritise over the next 12 months.

    Topics covered include:

    • Managing communications risk across modern UC environments
    • Moving beyond false positives to catch real risk
    • The role of AI in compliance and supervision
    • Archive‑to‑platform thinking and governance
    • Reducing review fatigue and improving oversight
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    14 mins
  • XR in Career Training: Bridging the Gap Between Classroom and Career
    Mar 31 2026

    Many people are being asked to make big career decisions with very little real insight into the jobs they are choosing. At the same time, employers are struggling to fill high‑growth roles, and education systems are under pressure to modernise career guidance.

    Christopher Carey speaks with Bharani Rajakumar, Founder at Transfr, and John Iaia, Global Head of Strategic Alliances for XR and Vision AI at Lenovo, about how immersive learning and VR career “test‑drives” can help close that gap.

    They discuss:
    • The structural mismatch between unemployment and hard‑to‑fill skilled roles
    • Why traditional careers advice and workforce training often fall short
    • How VR simulations let learners “do the job” before they commit to a pathway
    • Real‑world outcomes from schools, workforce boards and employers using Transfr
    • How Lenovo’s XR ecosystem helps move from pilots to practical scale
    • The role of AI, human skills and vocational pathways in the future of work

    If you are dealing with skills gaps, under‑used talent, or trying to make career education more practical and honest, this conversation is for you.

    Learn more:
    Lenovo ThinkReality & XR solutions
    Transfr immersive career exploration & training

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    29 mins
  • Beyond the Classroom: The Campus Communication Gap Schools Can No Longer Ignore
    Mar 30 2026

    Kristian McCann sits down with Ryan Zoehner, CEO at Algo, and Bryan McCarthy, VP Global Partnerships at Algo, to explore how education providers can take unified communications beyond screens and extend it reliably across the entire campus.

    Schools have relied on copper wire PA systems for decades — and for a long time, they did the job well enough. But as campuses grow, those legacy systems are showing their age in two very specific and very costly ways.

    First, the infrastructure itself. Copper wire PA networks are fixed and rigid. Adding a new speaker to a new classroom, a new building, or even a newly partitioned space isn't a simple plug-and-play exercise — it means running new cabling, commissioning physical installations, and absorbing costs that quickly spiral when a district is managing multiple sites.

    The second problem is these systems are one-way by design. Typically, the only person who can broadcast across the campus is the principal or a designated administrator triggering from a central control point. A teacher in a classroom who spots a safeguarding concern, a member of staff in a corridor who witnesses an incident, a caretaker in a building on the far side of campus — none of them can initiate a communication to the rest of the school.=

    This is the problem Ryan Zoehner and Bryan McCarthy address head-on in this conversation. From classrooms and corridors to playgrounds, gymnasiums, and auditoriums, they unpack why schools are some of the most demanding communication environments in any sector — and how modern IP endpoints close the gap between UC platforms and the physical spaces where staff, students, and visitors actually live and work.​

    Watch the conversation to learn:

    • Why education campuses are so challenging to keep consistently connected, with fragmented legacy PA, telephony, and security systems spread across multiple buildings and spaces.
    • ​ How integrating UC platforms with IP endpoints helps schools replace siloed phone and PA systems with a cohesive, district-wide communication layer—without needing to rip and replace everything at once.
    • ​ How UC-connected endpoints support everyday operations, from targeted classroom announcements and recess reminders to more efficient IT management through centralized monitoring and updates.
    • How secure intercoms, two-way audio, and visual alerting enhance campus safety—from controlled door access to rapid, easy-to-trigger emergency notifications that staff can initiate from the UC clients they already use daily.
    • Practical strategies for modernizing on a budget, including hybrid deployments that bridge existing analog infrastructure with new IP devices via paging adapters and open-standard SIP technology.
    • ​ What a truly future-ready education environment looks like: open standards, layered systems instead of disconnected silos, and centralized management at scale to support changing needs over the long term.

    For more Unified Communications & Collaboration Tech news, visit UC Today.

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    20 mins
  • Why Enterprise UC Is No Longer a One‑Platform Decision - Tata Communications
    Mar 26 2026


    As regulations evolve, use cases multiply, and businesses demand more flexibility, many organizations are finding that a one‑size‑fits‑all UC approach simply doesn’t work anymore.

    In this UC Today interview, Vivek Kar, Head of Employee Interaction Suite at Tata Communications, explains why multi‑platform collaboration has become the norm, how an ecosystem‑led UC strategy helps enterprises balance flexibility with governance, and what IT leaders should evaluate when expanding to platforms like Zoom and Google alongside existing environments such as Microsoft and Cisco.

    The conversation explores:

    • Why enterprises are adopting multiple UC platforms
    • How regulation and voice governance are shaping UC strategy
    • The role of a single managed layer in reducing complexity
    • Common mistakes organizations make in multi‑platform rollouts
    • What IT leaders should prioritize to stay flexible without losing control

    This interview is essential viewing for IT, digital workplace, and UC leaders navigating the realities of modern enterprise collaboration.

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    22 mins
  • Sovereignty Solved: How Compliance Leaders Can Expand Globally Without Losing Control - Arctera
    Mar 25 2026

    In this session, Kieran Devlin of UC Today sits down with Chris Stapenhurst, Director of Product Management at Arctera, to unpack a critical shift in the financial services sector. If you are a compliance leader looking to reduce operational drag and gain global visibility, this conversation sets the stage for a more agile, cloud-first future.

    The era of managing sprawling data centers just to satisfy compliance boxes is coming to an end. In this insightful interview, we explore why banks and financial institutions are aggressively moving toward "pure SaaS" models. It isn’t just about cost - it’s about the agility required to survive in the age of AI and strict data sovereignty.

    Chris Stapenhurst shares his expertise on how Arctera is helping organizations break free from legacy infrastructure, allowing compliance teams to choose the technology that fits their needs rather than being bound by existing IT hardware. We discuss the reality of "sovereign regions" and how nimble cloud vendors are solving the residency puzzle faster than ever before.

    Key discussion points include:

    • The Drivers of SaaS: How the democratization of AI and the need for operational flexibility are pushing firms away from rigid, on-premise hardware solutions.
    • Agility & Sovereignty: How Arctera’s unique approach allows them to deploy country-specific, compliant SaaS environments in a matter of months, solving the complex data residency challenge.
    • The ROI of Cloud Compliance: Understanding the tangible return on investment achieved by reducing data center costs, electricity consumption, and the specialized IT headcount required to manage physical servers.
    • Global Risk Visibility: Why a unified cloud platform provides a "single pane of glass" for global heads of compliance, eliminating the fragmentation of monitoring risks across hubs like New York, London, and Singapore.

    Next Steps:

    Ready to streamline your global compliance operations? Visit the Arctera website.

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    8 mins
  • How HR Can Protect Expertise in the Age of AI
    Mar 19 2026

    With a wave of retirements about to hit workforces, companies have to be prepared to keep avenues open for experienced workers who want to adapt to AI, and to teach junior workers so they can still learn the core skills that AI now performs.

    Key takeaways include:

    • The day-to-day challenges this shift will bring
    • What kinds of responses can HR leaders experiment with to protect and grow expertise amid rising retirements and AI reshaping on-the-job learning?
    • What expertise will look like in an AI-enabled workplace
    • How to frame the skills and expertise issue so people in the boardroom take action.

    Subscribe to the UC Today channel for more interviews with HR experts on trends shaping the future of work.

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    9 mins
  • The AI Scale Mandate: Why Elasticity is the New Compliance Standard - Arctera
    Mar 18 2026

    Join Kieran Devlin from UC Today as he sits down with Chris Stapenhurst, Director of Product Management at Arctera. If you are navigating the complexities of modern compliance and data governance, this conversation highlights exactly why the "build it yourself" model is becoming obsolete.

    As data volumes explode and regulations tighten ahead of 2027, the traditional on-premise data center is struggling to keep up. Chris Stapenhurst explains that AI is incredibly power-hungry - noting that large tech companies are even purchasing nuclear power stations to fuel data centers - and most firms simply cannot manage that level of hardware overhead on their own.

    In this insightful discussion, Kieran and Chris break down the critical role of elasticity in the AI era. They discuss why "building for tomorrow" often leads to wasted budget on unused capacity, and how SaaS models offer a smarter alternative.

    Key discussion points include:

    • The Power of Elasticity: Understanding how cloud infrastructure allows organizations to "burst" up resources to meet immediate AI processing demands and shrink back down instantly, ensuring you only pay for what you use.
    • Data Governance & Hygiene: How Arctera aggregates and normalizes content from disparate sources (whether on-prem or cloud) to create the clean, accessible data foundation required for accurate AI insights.
    • Agility Through SaaS: The compliance advantage of a SaaS model, which delivers seamless quarterly updates to address new regulations without the costly downtime and IT resource drain associated with upgrading on-premise systems.

    Next Steps:

    Are your infrastructure and compliance strategies ready for the next wave of AI regulations? Visit the Arctera website to learn more about their cloud-native solutions.

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    7 mins
  • AI Is Already in Your Enterprise - The Real Risk Is Not Governing It - Theta Lake
    Mar 18 2026

    AI is no longer experimental. From Microsoft Copilot to Zoom AI Companion, AI is now embedded across enterprise collaboration platforms - and leaders are under pressure to deploy it at scale.

    But here’s the challenge: the pace of innovation is outstripping traditional governance models. New behaviors are emerging. AI-to-AI interactions are happening. Shadow AI is spreading. And regulators are watching closely.

    In this exclusive UC Today interview, Rob Scott sits down with Devin Redmond, CEO of Theta Lake, to unpack what modern AI governance really looks like - and why moving from guardrails to scalable governance is now mission‑critical for CIOs.

    In this conversation, we explore:

    • Why AI has moved from pilot projects to production pressure
    • The innovation paradox facing today’s CIOs
    • Why blocking AI often increases enterprise risk
    • What real AI governance maturity looks like#
    • How to monitor human‑to‑AI and agent‑to‑agent interactions
    • Why regulators are intensifying scrutiny
    • What CIOs should demand from their AI vendors
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    21 mins