In this episode of FlightPlan: Quick Consults, we tackle a critical challenge for veterinary practices: overburdened practice managers. Our panel breaks down the avalanche of responsibilities—admin, HR, bookkeeping, inventory, client complaints, and more—that keep managers from truly leading their teams.

We explore practical solutions, including delegating tasks, outsourcing, and structuring leadership support so managers can focus on what matters most: leading people, building culture, and driving results.

If you’re looking for ways to empower your managers, reduce reactionary chaos, and strengthen your practice from the middle out, this episode is packed with actionable strategies and expert insights.

Panelists for this episode include:

• Host = Brenda Tassava Medina, CVPM, CVJ, MVLCE, President of Encore Veterinary Consulting
• Katie Esposito, CVPM, Account Manager at Clarus Technology
• Susie Crockett, CVPM, Director of Practice Management at Noah's Animal Hospitals
• Debbie Hill, CVPM, SPHR, SHRM-SCP, Consultant at Encore Veterinary Consulting

Thanks for listening!

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