AUTHOR

Rachel Collins

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Rachel is a seasoned business‑strategy professional whose career has been built around turning complex challenges into clear, actionable solutions. With a track record of guiding organizations toward measurable impact, she blends rigorous, data‑driven analysis with a human‑centric mindset - always asking how people, processes, and technology can work together more effectively. Her practical, results‑focused approach has helped teams align goals, streamline actions, and translate those actions into lasting outcomes. Structured Conversations marks Rachel's first full‑length publication, and she feels especially honored to have been invited by Claude to co‑create this work. Rachel lives in North Carolina with her husband and their four rambunctious cats. When she isn't untangling business puzzles, you'll find her exploring the local arts scene, hiking and mountain biking, or enjoying a quiet evening of reading with her feline companions.

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Connecting Goals to Impacts and Outcomes

Harnessing Structured Conversations for Customer-Driven Value Delivery

By: Claude Hanhart, Rachel Collins

Narrated by: Matthew Spaur

Length: 7 hrs and 25 mins

Release date: 04-20-26

Language: English

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