How to Have Happy Clients and Turn Unhappy Clients into Happy Ones Audiobook By Gini Graham Scott cover art

How to Have Happy Clients and Turn Unhappy Clients into Happy Ones

What to Do and Not Do - and How to Fix It When Things Go Wrong

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How to Have Happy Clients and Turn Unhappy Clients into Happy Ones

By: Gini Graham Scott
Narrated by: Jeremy F Lunnen
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How to Have Happy Clients and Turn Unhappy Clients into Happy Ones features what to do and what mistakes to avoid in order to keep your clients happy. It also discusses what to do if a client has a bad experience in order to fix things.

It includes chapters on these topics:

  • An example of a service provider who did everything wrong
  • A discussion of what not to do and do
  • How to fix it when things go wrong
  • What to do if you and the unhappy client run into each other
  • How to be a good client yourself

The author has had hundreds of happy clients over the years and was inspired to create this audiobook after seeing the mistakes some service providers make.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2018 Gini Graham Scott (P)2018 Gini Graham Scott Customer Service Marketing & Sales Happiness Marketing
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Author, who spent negligible time with social media, blames a hireling's inability to bridge a chasmic communication gap.

Gives perspective for serving a difficult client

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