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Straight Talk

Influence Skills for Collaboration and Commitment

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Straight Talk

By: Rick Brandon
Narrated by: Jim Denison
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Buy for $19.13

Buy for $19.13

The costs of faulty communication are enormous for companies. Each year, billions of dollars are lost, precious time is wasted, innovation is thwarted, and morale suffers. But sharpening influence skills can address these challenges and create huge payoffs.

Drawing from thirty-five years of performance improvement experience, Rick Brandon, PhD, trains thousands of people to improve their results and work relationships by improving the clarity and persuasiveness of their communication. Straight Talk is his "edu-taining" workshop-in-a-book for anyone who wants to develop direct, empathetic, and positive communication skills that will benefit themselves, their teammates, and their companies.

It's common sense but not always common practice to work on improving interpersonal skills in order to achieve accountability and a more productive and harmonious work climate. Straight Talk shows how thoughtful changes to communication can create a ripple effect across teams and organizations. Each chapter is packed with practical tips, simple how-to instruction, real-world examples, involvement exercises, and humor, to help listeners build positive influence skills with competence and confidence.

©2022 Rick Brandon (P)2022 Ascent Audio Workplace & Organizational Behavior Workplace Culture Business Organizational Behavior Career Success Career Witty
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This book takes a bit to get going at first, but once started, contains some incredible gems of advice for interpersonal communication. The act of communicating with someone else is broken down into logical steps, starting with making sure you heard exactly what the other person is saying, by repeating back to them what they said and asking for confirmation that what you said reflects both what they said, and how they feel about it emotionally. While this sounds simple, it is not easy to implement in practice, so the implementation advice and practice is valuable. I have gotten great results by following the suggetions in the book; when I don't follow the suggestions, the results are not as good. Be great for a company department to read and practice together.

Extremely useful book

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