What’s really holding your team back?

In this episode of The Scalability Code, Matt Haney and DeEtte Feurtado explore the hidden factors that prevent teams from performing at a high level.

From siloed departments to unclear accountability, DeEtte shares insights from her leadership journey on how to create alignment, trust, and measurable results across an organization.

In this episode:

• Why teams struggle even with strong talent
• How silos impact performance across departments
• The importance of clarity, communication, and shared goals
• A leadership approach rooted in curiosity and development

If you’re looking to unlock better performance from your team, this conversation delivers practical, real-world guidance.

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

Jason Lippman’s entrepreneurial journey includes scaling a real estate portfolio to hundreds of homes, losing everything during the 2008 financial crisis, and rebuilding a successful financial services company from scratch.

At one of his lowest points, his wife called from the grocery store because her debit card had been declined — and there was nothing he could do about it.

In this episode, Jason shares the hard lessons from losing everything, the mindset required to rebuild, and why fast-growing companies often face their biggest challenge: cash flow.

We discuss:

• The rise and collapse of a vertically integrated real estate business
• The painful lessons of the 2008 financial crash
• Rebuilding after financial devastation
• Why growth often makes cash flow problems worse
• Building a remote-first financial services company
• Hiring experienced operators instead of junior staff
• Leadership lessons from endurance sports and aviation

This episode is a candid look at resilience, leadership, and the realities of entrepreneurship when things don’t go according to plan.

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

Marc Cortez didn’t plan on becoming an entrepreneur.

But after nearly two decades building someone else’s company, a failed buyout attempt gave him a new perspective — and he launched Converge Medical Technologies from scratch.

Within 12 months, the company hit $4 million in revenue and $1 million in EBITDA.

In this episode, Marc shares:

• How to transition from employee to founder
• Raising capital the right way
• Designing a scalable sales model
• Leading through a 60% revenue loss
• Making tough decisions without losing your culture
• Building a logistics-heavy medical device business
• Why the right partners make or break a company

This conversation is a blueprint for founders navigating rapid growth, operational complexity, and unexpected pivots.

If you're building, scaling, or rebuilding — this episode delivers practical lessons from someone who’s done all three.

Connect with Marc on LinkedIn.

Learn more about Converge Medical Technologies

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

In this episode of The Scalability Code, Matt Haney welcomes Tara Kinney, founder of Atomic Revenue, for a candid conversation about entrepreneurship, scaling businesses, and the practical impact of AI on modern operations.

Tara walks through her entrepreneurial journey—from early hands-on work in a small town to launching and growing Atomic Revenue—while sharing lessons learned along the way. The discussion explores how founders can better align KPIs with their company vision, overcome sales conversion challenges, and leverage AI as a tool for smarter growth rather than added complexity.

The episode also highlights:

• The shift from corporate careers to entrepreneurship
• Real-world applications of AI for lead generation
• Trust-building exercises that improve team performance
• Practical AI strategies for small businesses
• Why and when to work with a fractional COO or integrator

This episode is packed with grounded insights for entrepreneurs navigating growth, operations, and the evolving role of AI in scaling sustainable businesses.

Contact Tara:
Tarakinney.com - https://tarakinney.com/contact/
Linkedin: https://www.linkedin.com/in/tarajkinney
Atomic Revenue: https://www.atomicrevenue.com/

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

Scaling a business is exhilarating—until it isn’t.

In this episode of The Scalability Code, host Matt Haney is joined by EOS Implementer Amy Holtz, who shares her journey from accidental entrepreneur to scaling a multi-location retail empire with hundreds of employees—and the leadership lessons that shaped her along the way.

Amy reflects on what she learned building and selling one of Party City’s largest franchises, and how running her later businesses on EOS completely changed her experience as a leader. Together, Matt and Amy explore the most common breakdowns they see inside growing companies, including hiring mistakes, poor onboarding, and the absence of true accountability.

Key topics include:

• Why visionaries often struggle with hiring and people management
• The “Head, Heart, Briefcase” hiring framework
• The danger of putting the right person in the wrong seat
• How onboarding failures derail even strong hires
• Why accountability isn’t punitive—it’s empowering
• The critical role of the integrator in scaling a healthy organization

Amy also shares a deeply personal leadership philosophy centered on building others up, creating leaders (not followers), and designing organizations where people—and businesses—can truly grow.

This episode is a must-listen for founders and operators who want to scale with clarity, structure, and humanity.

🎙️ Follow The Scalability Code for more insights from entrepreneurs, EOS implementers, and operators building businesses that last.

Contact Amy Holtz:
https://implementer.eosworldwide.com/amy-holtz/
https://www.linkedin.com/in/amykholtz

#operationsmanagement #eos #fractionalcoo #podcast

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

Scaling a franchise business forces leaders to confront reality—fast.

In this episode of The Scalability Code, host Matt Haney is joined by Amanda Barkey, EOS Implementer and longtime owner of multiple Soccer Shots franchises, to explore what franchising teaches you about leadership, accountability, and operational discipline.

Amanda reflects on nearly two decades of entrepreneurship, from buying into Soccer Shots at an early stage to scaling multi-location operations across Southern California and Hawaii. She shares how implementing EOS helped bring clarity to people management, accountability, and decision-making—and why tools like the Scorecard and Accountability Chart are essential in franchise environments.

You’ll hear practical insights on:

• Why accountability can’t be forced—and how strong leadership creates it
• The role of EOS in scaling franchise operations without losing culture
• Common leadership mistakes founders make as they grow
• How tracking the right weekly numbers creates clarity instead of fear
• What franchising reveals about systems, people, and management gaps

This episode is a must-listen for franchise owners, operators, and leaders looking to move from reactive management to a business that runs with clarity and consistency.

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

What does 30 years of operating experience teach you about people, power, and delegation?

In this episode of The Scalability Code, Matt Haney is joined by Fractional Executive and longtime operator George Bonelli for a candid conversation about the realities of leadership inside growing businesses.

Drawing from a career that includes managing large-scale infrastructure programs at Motorola, building and scaling an early shared-asset business, and advising leadership teams as a consultant and fractional executive, George shares practical lessons on what actually breaks as organizations grow.

This episode explores:

• Why people management, not strategy, is often the biggest bottleneck to scale
• The hidden cost of poor delegation and unclear accountability
• How culture can both enable and limit growth
• Why founders struggle to let go—and how to do it without losing control

If you’re a founder or executive navigating growth, delegation, and leadership complexity, this conversation offers grounded insight from someone who has lived it across multiple industries and business models.

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.

In this episode of The Scalability Code, host Matt Haney welcomes Mark Henderson Leary from Houston, Texas. Mark shares his entrepreneurial journey, from his early days experimenting with beer brewing in high school to becoming an experienced EOS implementer. They discuss the importance of gratitude, the value of core values, and the struggles of hiring and onboarding in scaling businesses. Mark also underlines the significance of staying true to one's purpose and maintaining integrity. Tune in for an insightful conversation packed with valuable lessons for visionary entrepreneurs

Chapters:
00:00 Introduction
00:33 Welcome
01:06 Background
12:10 The Journey Before EOS
17:57 Getting Started in EOS
23:05 Commonalities in EOS Sessions
30:54 The Role Of The Visionary
34:09 How To Learn Priorities
35:15 VTO
40:19 What Is The Hardest thing About Managing People?
42:26 Hobbies Outside Of EOS
45:37 Final Words Of Wisdom
46:22 The Purpose Horizon
48:07 Conclusion

Connnect with Mark at: https://www.markhendersonleary.com/

Feeling stuck in your business?

It’s ok. We’ve all been there… You simply don’t have time for vision and growth. You feel frustrated, anxious, and stuck because goals aren’t being met, processes aren’t followed, and your team isn’t on the same page. Time after time, you’re putting out fires only fast enough for the next one to pop up.

Get OUT of the Sh*t Show

Let’s build your team and guide them to the next level.